JukeBlaster.com Forum

General Category => Videobox => Topic started by: reno on January 20, 2018, 01:42:01 PM

Title: Error code 20
Post by: reno on January 20, 2018, 01:42:01 PM

Good day forum,
                       I had to change a bad ram in my jukebox computer. It was a single 2g and I replace it with 2 - 512mb rams.
  Now videobox giving ERROR CODE 20.

Title: Re: Error code 20
Post by: Steve on January 20, 2018, 05:11:25 PM

1. Put your old ram back in your pc how it was before
2. Fire up Videbox an click the DEACTIVATE button in the Videbox engineer menu.
3. Fit your new ram.
4. Fire up Videobox and enter your serial number.

Done :-)

Title: Re: Error code 20
Post by: reno on January 21, 2018, 01:14:05 AM

My old ram is not worry. The computer will not boot up

Title: Re: Error code 20
Post by: reno on January 21, 2018, 01:15:14 AM

My old ram is not working

Title: Re: Error code 20
Post by: Steve on January 21, 2018, 08:45:10 AM

Ok, send your serial number to our 'contact' email address and i will ask our Bry to reset it on the server for you. :-)

Title: Re: Error code 20
Post by: reno on January 21, 2018, 05:04:10 PM

I got it sorted out. I got the old ram to work. Deactivated the videobox and install the new ram.

Thanks

Title: Re: Error code 20
Post by: Steve on January 21, 2018, 07:02:27 PM

Glad you got it sorted, well done :-)

Title: Re: Error code 20
Post by: Sanjeev on February 28, 2019, 11:44:12 AM

Hi.  I am having a Error code 20 on start up.  Nothing has been changed on the PC.  It comes on start up.

Title: Re: Error code 20
Post by: Steve on February 28, 2019, 12:10:00 PM

Hi Sanjeev

Please contact me with your serial number, here:- https://jukeblaster.com/contact.html

Title: Re: Error code 20
Post by: Sanjeev on February 28, 2019, 02:09:11 PM

Hi Steve, thanks for the quick reply via email.  I managed to get it working again, I re-entered the activation code.  Thanks.