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Videobox / Re: Serial code Replacement
« Last post by Steve on May 21, 2018, 05:21:43 PM »
I think you have a sp ace at the beginning of the email adress, you can also use the contact email on our website if you like.
Videobox / Re: Serial code Replacement
« Last post by raydanbox on May 21, 2018, 03:36:21 PM »
Hi everybody,

I bought my serial at the end of aug 2017, and I would like to receive the new one for the update. But the email adress " <" doesn't operate.
Sorry, we were unable to deliver your message to the following address.

Unable to deliver message after multiple retries, giving up.

Couldu help me.


General Discussion / Re: Recommended coin acceptors
« Last post by Steve on May 16, 2018, 08:45:38 AM »
Hi hendrikm, the SR5 also works, and there are others that will work but I dont remember the model numbers.
In theory, any acceptor that uses standard ccTalk serial should work...

Which ones did you try that didnt work ?.

General Discussion / Recommended coin acceptors
« Last post by hendrikm on May 16, 2018, 08:27:39 AM »
which coin acceptors work well together with Coin Kit?

I only found the Money Controls SR3 so far...

Thanks, Hendrik
NEW INSTALL PROBLEMS / Re: Full Screen music video clips
« Last post by Steve on April 20, 2018, 10:06:31 PM »
Hi scott, i think i know the answer to these questions...

The videos must keep 'Aspect Ratio' (google it), so it doesnt matter if you show them in the interface or on a 2nd monitor/tv, the clips must always keep relative size to look normal and not stretched.  Ps: It also depends on the format the video was created in.

There is a delay before videos show because if it shows straight away as soon as you select a track it covers the interface and frustrates further track selection, we found in our tests that it gets anoying real quick.

NEW INSTALL PROBLEMS / Full Screen music video clips
« Last post by tigerpie on April 19, 2018, 01:05:47 PM »
Is it possible for music video tracks to play in full screen or do they only play in a smallish window in the middle of the control screen?
Also, the video clips take a little while to show on the screen after they have been selected.
is it possible to have just say 5 seconds before the video clip kicks in?

NEW INSTALL PROBLEMS / Re: No Video Playback on trial of Pub Jukebox.
« Last post by tigerpie on April 19, 2018, 01:03:05 PM »
OK My bad. I had added an audio version of the song it seems.
NEW INSTALL PROBLEMS / No Video Playback on trial of Pub Jukebox.
« Last post by tigerpie on April 19, 2018, 12:40:36 PM »
I did an install of Pub Jukebox.
I pointed the jukebox to a test library I had made with a few folders I had created when looking at the videobox software.
The software started, I managed to find a video track, selected it..however the audio played from it but not the video.
When the video screen came up, it was just squigly lines you get when an audio track plays.. like in windows media player.
I closed the software and made sure the video track played through windows media player, which it did fine.
I started the software again and nothing... no video just audio.

Any help would be greatly appreciated.

General Discussion / how to avoit songs being repeated on a short period of time.
« Last post by antunesf on April 17, 2018, 02:19:15 AM »
Hello, found no way to setup this on Videobox admin.
People tend to request same songs over and over sometimes, some do this just as a joke.
And there should be an option to avoid this.
For example, removing the song from the available list for 1 hour.
Is that possible?
General Discussion / Re: Pin reset
« Last post by Bry on April 06, 2018, 05:23:12 PM »
yes u can clear pin by deletin config files but it will delete all other settings too
there are 2 config files one in ur program folder an one in ur apdata folder, if u cant find em let me know and i will sort u out
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