Author Topic: Hi Guys Need Help  (Read 2569 times)

cyberbob

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Hi Guys Need Help
« on: March 19, 2015, 04:02:36 PM »
Been a while, and well my abused jukebox finally got in  state today, I had to system restore to a month earlier, to get it to reboot, it rebooted I done scans ect, nothing has changed and im getting an un found licence error. can you help please, im not after a free licence just this one working, and I have a spare licence, but not sure about removing reinstalling. its done well 18 motnhs, so if I need a new one fair enough

cyberbob

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Re: Hi Guys Need Help
« Reply #1 on: March 19, 2015, 04:03:31 PM »
im on offending pc, removed from juke box, and put on net, copied from clipboard

License Failure Details
--------------------------------------------------
19/03/2015 15:57:58
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--------------------------------------------------

A valid license could not be obtained for 'Videobox'. Please contact Touch Music Solutions for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

An unexpected error occurred while validating.
   Configuration system failed to initialize --> Root element is missing. (C:\Users\Admin\AppData\Local\Touch_Music_Solutions\DefaultDomain_Path_ntadjrfff3xt2rbugad2fiyvdgly3nmw\3.6.5.0\user.config) --> Root element is missing.

System Info
--------------------------------------------------

Timestamp: 2015-03-19T15:57:58 / 2015-03-19T15:57:58
Entry Assembly: N/A
Base Directory: C:\Program Files\VideoBox\
Platform: Windows 7 32-bit Service Pack 1 [6.1 Build 7601]
OS Version: 6.1.7601.65536
CLR Version: 2.0.50727.5472
Process Bitness: 32-bit
Virtual Machine: Physical
Culture: en-GB / en-US
Encoding: Western European (Windows)
IIS Available: True
Machine Code: 29TYY-3FU91-ATUEV-T3L54-ML159

Assemblies
--------------------------------------------------

_ *
   0.0.0.0 / 2.0 r5472 (Win7SP1GDR 050727-5400) for .NET 2.0 (Win7SP1GDR 050727-5400)
   

DeployLX.Licensing.v5 *
   5.0.2000.0 / 5.0 r5776 for .NET 2.0
   C:\Program Files\VideoBox\DeployLX.Licensing.v5.dll

DevComponents.DotNetBar2 *
   11.0.0.0 / 11.0.0.0 for .NET 
   C:\Program Files\VideoBox\DevComponents.DotNetBar2.dll

Interop.WMPLib *
   1.0.0.0 / 1.0.0.0 for .NET 
   C:\Program Files\VideoBox\Interop.WMPLib.dll

Microsoft.VisualBasic
   8.0.0.0 / 8.0 r5420 for .NET 2.0
   C:\Windows\assembly\GAC_MSIL\Microsoft.VisualBasic\8.0.0.0__b03f5f7f11d50a3a\Microsoft.VisualBasic.dll

mscorlib
   2.0.0.0 / 2.0 r5472 for .NET 2.0
   C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorlib.dll

SkinSoft.VisualStyler *
   1.0.0.0 / 2.1.6.0 for .NET 
   C:\Program Files\VideoBox\SkinSoft.VisualStyler.dll

System
   2.0.0.0 / 2.0 r5467 for .NET 2.0
   C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll

System.Configuration
   2.0.0.0 / 2.0 r5476 for .NET 2.0
   C:\Windows\assembly\GAC_MSIL\System.Configuration\2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Core
   3.5.0.0 / 3.5 r5420 for .NET 3.5
   C:\Windows\assembly\GAC_MSIL\System.Core\3.5.0.0__b77a5c561934e089\System.Core.dll

System.Drawing
   2.0.0.0 / 2.0 r5467 for .NET 2.0
   C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

System.Runtime.Remoting
   2.0.0.0 / 2.0 r5420 for .NET 2.0
   C:\Windows\assembly\GAC_MSIL\System.Runtime.Remoting\2.0.0.0__b77a5c561934e089\System.Runtime.Remoting.dll

System.Web
   2.0.0.0 / 2.0 r5456 for .NET 2.0
   C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03f5f7f11d50a3a\System.Web.dll

System.Web.Services
   2.0.0.0 / 2.0 r5420 for .NET 2.0
   C:\Windows\assembly\GAC_MSIL\System.Web.Services\2.0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
   2.0.0.0 / 2.0 r5468 for .NET 2.0
   C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xml
   2.0.0.0 / 2.0 r5476 for .NET 2.0
   C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll

VideoBox *
   3.6.5.0 / 3.6.5.0 for .NET 
   



Stack Trace
--------------------------------------------------
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   at †††
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   at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck)
   at System.Activator.CreateInstance[T]()
   at †††
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   at †††
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   at †††
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   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.OnRun()
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.DoApplicationModel()
   at Microsoft.VisualBasic.ApplicationServices.WindowsFormsApplicationBase.Run(String[] commandLine)
   at †††
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   at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
   at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at _._.___()
   at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
   at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at System.RuntimeType.InvokeMember(String name, BindingFlags bindingFlags, Binder binder, Object target, Object[] providedArgs, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParams)
   at System.Type.InvokeMember(String name, BindingFlags invokeAttr, Binder binder, Object target, Object[] args)



Bry

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Re: Hi Guys Need Help
« Reply #2 on: March 19, 2015, 04:26:49 PM »
if u reinstall it should place a new license there for u.
any probs just let me kno
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cyberbob

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Re: Hi Guys Need Help
« Reply #3 on: March 19, 2015, 05:52:57 PM »
Thanks for reply,

Yeah I tried that, still the same, I then thought hang on did I restore it at the point it failed, so took it back to beg of feb, and bingo sprang to life.

Many thanks for prompt reply. just as I started on a replacement, thinking pc is no good, amazing still going strong, this is the first major blip in over 18 months, I say it and say it again, what a piece of kit it is. :)

Bry

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Re: Hi Guys Need Help
« Reply #4 on: March 19, 2015, 07:03:29 PM »
hey bob glad u sorted &  thanks for the love, we realy do work hard to make Videobox as cool as posible :-)

Bry
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