Author Topic: Often asking to activate  (Read 512 times)

reno

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Often asking to activate
« on: July 26, 2017, 05:41:12 PM »
Goood day forum
Every so often videobox will fail to startup. Then I would have to put in the serial code to register it. Why is this happen in windows 7? I thought that was an windowXP problem.
Need a solution fast

Steve

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Re: Often asking to activate
« Reply #1 on: July 26, 2017, 08:09:52 PM »
Hi reno

We think this may be due to a 3rd party component trying to access the internet on startup, the workaround for now is to connect the jukebox to the internet and try that.

Please let me know if that cures the problem...

reno

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Re: Often asking to activate
« Reply #2 on: July 26, 2017, 10:01:54 PM »
This videobox is always connected to the internet.

Steve

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Re: Often asking to activate
« Reply #3 on: July 27, 2017, 07:22:12 AM »
Hmm, not sure then.. I know we have had some problems with the component you see on screen, does it give you any error message or any indication whats wrong ?.

reno

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Re: Often asking to activate
« Reply #4 on: July 27, 2017, 12:22:21 PM »
No . I just have to re enter the serial  number and she be good for two weeks to a month before it ask for it again

Steve

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Re: Often asking to activate
« Reply #5 on: July 28, 2017, 08:31:30 PM »
Ok, continue with your workaround and enter the serial number again, we are aware of problems with this component and we should have a fix within the next few weeks or months :-)
« Last Edit: July 28, 2017, 08:39:15 PM by Steve »

reno

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Re: Often asking to activate
« Reply #6 on: August 01, 2017, 04:14:13 AM »
Ok thanks

Steve

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Re: Often asking to activate
« Reply #7 on: September 28, 2017, 11:25:48 AM »

conanoz

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Re: Often asking to activate
« Reply #8 on: October 03, 2017, 01:12:57 AM »
Hi Steve,

Is there a time limit on updating our videobox software? I'm busy at the moment and can not look at update my jukeboxes for a few weeks.

Cheers


Steve

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Re: Often asking to activate
« Reply #9 on: October 03, 2017, 09:35:57 AM »
Nope, no time limit, just update when you can :-)