JukeBlaster.com Forum

General Category => Karaoke Jukebox => Topic started by: levcom on December 21, 2012, 03:13:03 PM

Title: Karaoke Jukebox won't recognise my licence
Post by: levcom on December 21, 2012, 03:13:03 PM

I have been using the licensed software for the past week ok, suddenly today when I loaded the Kjb software it has reverted back to the trial version saying I have 4 days remaining, strange as the trial ran out weeks ago. I have tried to re-register but comes up as not recognised.   Note this is on the original registered machine.   I have tried to re install the software but still the same problem.  Can you help ??

Peter

Title: Re: Karaoke Jukebox won't recognise my licence
Post by: Steve on December 21, 2012, 03:43:03 PM

Hi Peter, I will assist you.

What is the exact message you get when you enter the serial number again ?, please post the details.

Title: Re: Karaoke Jukebox won't recognise my licence
Post by: levcom on December 21, 2012, 04:26:32 PM

Hi Steve,  thanks for the fast reply,  I have now sorted my problem, I must have been entering the wrong user name. Can't understand why it reverted the the demo though.

Many thanks & Merry Christmas

Peter

Title: Re: Karaoke Jukebox won't recognise my licence
Post by: Steve on December 21, 2012, 05:24:16 PM

Ok Peter  :D, Merry Xmas