General Category > New Install Problems
Download error
Ba84:
HI I HAVE JUST RECENTLY PURCHASED THE VIDEOBOX SOFTWARE, BUT NOW IT IS NOT ALLOWING ME TO DOWNLOAD IT. IT COMES UP WITH AN ERROR FAILED TO ENSURE DIR EXISTS :C: Users\Bruce\AppData\Local\temp\ckz_C4LW. Any help appreciated
Steve:
Hi, it means there is something wrong with the ''Temp' folder on your PC, when installing it unzips the files to this temp folder, check you have permission, try to run install as administrator.
Ba84:
Have tried running programme as admin but still coming up with same Error.
Steve:
What Os are you using ?
Ba84:
Vista Home Premium 32 bit
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