General Category > New Install Problems

Initialising please wait?

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Dave99:
Hello

Since I have added my music to the videobox when I open the program its just says initialising please wait?
But nothing happens can you help please

Steve:
Hi Dave

I will help you with this, first try pausing any antivirus that may be interfearing with it, then try to run Videobox as administrator, if that fails I will connect via remote desktop and have a look at it for you if you like ?.

Steve

Dave99:
Hello,

I have tried this with no look,

Steve:
Ok no problem, do you want me to fix it for you with teamviewer ?.

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