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Often asking to activate
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Topic: Often asking to activate (Read 4492 times)
reno
Full Member
Posts: 238
Often asking to activate
«
on:
July 26, 2017, 05:41:12 PM »
Goood day forum
Every so often videobox will fail to startup. Then I would have to put in the serial code to register it. Why is this happen in windows 7? I thought that was an windowXP problem.
Need a solution fast
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Steve
Administrator
Hero Member
Posts: 2310
Re: Often asking to activate
«
Reply #1 on:
July 26, 2017, 08:09:52 PM »
Hi reno
We think this may be due to a 3rd party component trying to access the internet on startup, the workaround for now is to connect the jukebox to the internet and try that.
Please let me know if that cures the problem...
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reno
Full Member
Posts: 238
Re: Often asking to activate
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Reply #2 on:
July 26, 2017, 10:01:54 PM »
This videobox is always connected to the internet.
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Steve
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Posts: 2310
Re: Often asking to activate
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Reply #3 on:
July 27, 2017, 07:22:12 AM »
Hmm, not sure then.. I know we have had some problems with the component you see on screen, does it give you any error message or any indication whats wrong ?.
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reno
Full Member
Posts: 238
Re: Often asking to activate
«
Reply #4 on:
July 27, 2017, 12:22:21 PM »
No . I just have to re enter the serial number and she be good for two weeks to a month before it ask for it again
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Steve
Administrator
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Posts: 2310
Re: Often asking to activate
«
Reply #5 on:
July 28, 2017, 08:31:30 PM »
Ok, continue with your workaround and enter the serial number again, we are aware of problems with this component and we should have a fix within the next few weeks or months :-)
«
Last Edit: July 28, 2017, 08:39:15 PM by Steve
»
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reno
Full Member
Posts: 238
Re: Often asking to activate
«
Reply #6 on:
August 01, 2017, 04:14:13 AM »
Ok thanks
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Steve
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Posts: 2310
Re: Often asking to activate
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Reply #7 on:
September 28, 2017, 11:25:48 AM »
This is now fixed, see here:-
http://jukeblaster.com/forum/index.php?topic=1629.0
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conanoz
Full Member
Posts: 38
Re: Often asking to activate
«
Reply #8 on:
October 03, 2017, 01:12:57 AM »
Hi Steve,
Is there a time limit on updating our videobox software? I'm busy at the moment and can not look at update my jukeboxes for a few weeks.
Cheers
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Steve
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Posts: 2310
Re: Often asking to activate
«
Reply #9 on:
October 03, 2017, 09:35:57 AM »
Nope, no time limit, just update when you can :-)
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