JukeBlaster.com Forum
General Category => Pub Jukebox => NEW INSTALL PROBLEMS => Topic started by: mikerowland on April 07, 2017, 12:51:14 AM
-
Hi Guys,
following a windows crash i have had to do a wipe and re-install pub jukebox pro.
i deleted the user.config file, ran the system clean tool, and even uninstalled and re-installed the .net and jukebox software (several times now) but each time upon running the software i do not get the option to create the music catalog. i just get the blurb about the catalog being corrupt etc.
is there any other files i should be deleting to get a fresh install
running xp sp3 now
annoying because all was perfect 2 days ago until i updated a couple of drivers and crashed the whole system
Mike
-
Hi Mike
I think this will be something simple, I can offer you remote assistance to try and fix it for you if you like ?
Steve :-)
-
grateful for that steve, my head wont quite get around this one (not knowing where appdata etc. are hidden) let me know when you want to have a bash and I will make sure team-viewer is running
cheers, mike
-
Dont worry Mike, it will be solved in the morning :-).
About 10:30 ok ?, if so be at your computer and I will send you some instruction :-), otherwise just tell me when you will be at your PC.
-
that's great, really appreciate that. 10:30 is a good time, let me know when you want teamviewer details and I will pm them over
shall I compile a new catalogue now or can that wait?
mike
-
Steve, I think I have sorted it.
schoolboy error....had a strange character added to a few of the music files.
removed the character, rescanned and all is looking good
appreciate the offer of help and if it changes then I guarantee I will be back :)
software is great, (operator is stupid)
Mike
-
lol, ok have fun! ;D