i have found my download account and can access it, but there are only my license and the previous videobox 2.8.0.0 downloads there. i am speculating that as someone said before that i bought the disc rather than download it when i first purchased it that this is why there isnt updates put there. is it possible that i can sort this so that i can get updates, i do not know the process i need to follow to do this, ty dobe