JukeBlaster.com Forum

General Category => Videobox => Topic started by: sparky on September 24, 2016, 06:50:49 AM

Title: Videobox crashing
Post by: sparky on September 24, 2016, 06:50:49 AM
Owned videobox for a few years and has always been rock solid.  Recently had to reinstall windows due to a HDD failure.  Currently running windows 7 (as it was previously) and videobox 2.8.0.0.  Since the new HDD, windows installation and the re-installation of videobox I now find videobox crashing, it just randomly shuts down videobox with no error displayed.

Should I update?  Can I update from my version of videobox?  And does it need to be connected to the internet for the update?
Title: Re: Videobox crashing
Post by: Steve on September 24, 2016, 08:39:30 PM
Hi sparky

Yes, my advice would be to update to the latest version, your version is realy old.
Title: Re: Videobox crashing
Post by: sparky on September 24, 2016, 10:18:26 PM
To update is it a clean install or just a straight update?  Should I uninstall the old version first?

Title: Re: Videobox crashing
Post by: Laurence on September 25, 2016, 08:11:46 AM
Heya Sparky,

Personally i would Update to the latest version of Videobox. its alot more sturdier.

however to my knowledge you may need to purchase a "Legacy Conversion Service" from http://www.jukeblaster.com/index.php?page=detail&get_id=17&category= (http://www.jukeblaster.com/index.php?page=detail&get_id=17&category=) (i was advised to purchase a "Legacy Conversion Service")

Currently the latest build of Videobox is 3.9.7.9 (I think).
Title: Re: Videobox crashing
Post by: Steve on September 25, 2016, 08:44:36 AM
Good advice from Laurence, I would go for a clean install with latest version.
or, maybe a an opportunity to try 'Pub Jukebox' instead ?:- http://jukeblaster.com
Title: Re: Videobox crashing
Post by: sparky on September 25, 2016, 09:46:28 AM
Excellent advice, thanks for the help.

I had actually already purchased Pub Jukebox to install on a different system to compare.

But wanted to stick with Videobox for this particular setup.  I'll do the Legacy Conversion, so glad I asked quaestions before just jumping in.
Title: Re: Videobox crashing
Post by: Steve on September 25, 2016, 10:04:50 AM
Ok sparky I've sent your new serial, let me know how you get on.  ;D