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Author Topic: License Not Recognised After a Component Change  (Read 2052 times)

Graham666

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License Not Recognised After a Component Change
« on: June 22, 2020, 04:29:02 PM »
Hi,
I have recently had to replace the motherboard on the computer I am running Pub Jukebox on. I have also changed the OS from Win 7 to 10. The CPU, Memory and PSU are the same. The computer will not recognise the license now. How can I resolve this please?
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Steve

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Re: License Not Recognised After a Component Change
« Reply #1 on: June 22, 2020, 05:31:17 PM »
Hi Graham666, did you deactivate Pub Jukebox before replacing the hardware ?
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Graham666

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Re: License Not Recognised After a Component Change
« Reply #2 on: June 23, 2020, 10:52:49 AM »
Unfortunately not - the fault meant that the pc was pretty much 'dead' with only a couple of diagnostic lights coming on so it didn't get to the boot up stage
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Steve

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Re: License Not Recognised After a Component Change
« Reply #3 on: June 23, 2020, 05:09:23 PM »
Ok, just email your serial number to me here and I will advise you on how to fix this:- https://jukeblaster.com/contact.html

Steve
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