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Videobox starts with advertising mode
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Topic: Videobox starts with advertising mode (Read 8450 times)
daveclark
Newbie
Posts: 6
Videobox starts with advertising mode
«
on:
August 14, 2016, 05:35:05 PM »
Can anyone help. When I start videobox, running on windows XP My screen goes straight to the advertising screens and no keys make any difference. This is after I changed something in the settings, but I can't get back to the settings because the program defaults to ad. screen even after uninstalling and reinstalling.
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Steve
Administrator
Hero Member
Posts: 2310
Re: Videobox starts with advertising mode
«
Reply #1 on:
August 14, 2016, 05:39:21 PM »
Hi dave
Do you have more than 1 screen attached to your pc ?.
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daveclark
Newbie
Posts: 6
Re: Videobox starts with advertising mode
«
Reply #2 on:
August 14, 2016, 06:39:50 PM »
Good evening Steve.
Yes I have another screen attached.
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Steve
Administrator
Hero Member
Posts: 2310
Re: Videobox starts with advertising mode
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Reply #3 on:
August 14, 2016, 06:41:20 PM »
sounds like you may have set VBX to show content on the 2nd screen, then removed the 2nd screen maybe ?.
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daveclark
Newbie
Posts: 6
Re: Videobox starts with advertising mode
«
Reply #4 on:
August 14, 2016, 06:49:05 PM »
The only keys that work when videobox is running with adverts showing is ctrl/alt/del, and windows key that enables me to close vbox, the second screen works like any extension screen in windows
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Steve
Administrator
Hero Member
Posts: 2310
Re: Videobox starts with advertising mode
«
Reply #5 on:
August 14, 2016, 06:50:21 PM »
Hmm. that doesnt answer my question, did you set content to show on screen2 ?
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daveclark
Newbie
Posts: 6
Re: Videobox starts with advertising mode
«
Reply #6 on:
August 14, 2016, 06:53:42 PM »
I set the video to show on the second screen from videobox settings but now I have only a blue screen on it
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Steve
Administrator
Hero Member
Posts: 2310
Re: Videobox starts with advertising mode
«
Reply #7 on:
August 14, 2016, 06:56:30 PM »
Ok, to clear this you need to delete your user.config files, do you know where they are ?
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daveclark
Newbie
Posts: 6
Re: Videobox starts with advertising mode
«
Reply #8 on:
August 14, 2016, 07:00:15 PM »
I don't know where these are
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daveclark
Newbie
Posts: 6
Re: Videobox starts with advertising mode
«
Reply #9 on:
August 14, 2016, 07:13:44 PM »
Hi Steve
Found the user.config files, deleted them everything fine again.
You are a genius.
Thank you
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Steve
Administrator
Hero Member
Posts: 2310
Re: Videobox starts with advertising mode
«
Reply #10 on:
August 14, 2016, 07:16:42 PM »
:-)
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