F12 reject song issue

[RGR181]

Hi Steve & everyone
having trouble with F12 reject song
when i push f12 it stops song for a moment, deletes song from playlist but restarts song i rejected.
from keyboard or from Ipac32
regards
RGR

[Steve]

Hi rgr, has this problem just started or has this always happened ?
What type of track is it ?

[RGR181]

Morning Steve
Recent but is happening on three different jukeboxes for three different customers
doesnt matter what track either video (.mp4) audio (.mp3) karaoke (.mp4 or .cdg)

all pc we are suppling are as followers
HP800 G2 ultra small format 2TB harddrive
Device name   SuttonsPubjuke2
Processor   Intel(R) Core(TM) i5-6500T CPU @ 2.50GHz   2.50 GHz
Installed RAM   8.00 GB (7.88 GB usable)
Device ID   FE56F236-C299-48AA-A225-E8F7CA4E8F05
Product ID   00330-50430-80746-AAOEM
System type   64-bit operating system, x64-based processor
Pen and touch   Single touch support

Edition   Windows 10 Pro
Version   21H2
Installed on   ‎13/‎02/‎2023
OS build   19044.2486
Experience   Windows Feature Experience Pack 120.2212.4190.0

[Steve]

Hmmm, well nothing has changed with PJX so I guess it has to be something else that's changed on the machines, have they been updated (Os) or have they all had new tracks put on perhaps ?

[RGR181]

looks like it was a windows problem reinstalled older pjx install on three machines two now working well
but one has come up with key registered to other computer

Richard

PS:pjx.zip from 11/02/2022

[Steve]

Glad you got it sorted by re-installing windows. 

Always remember to deactivate your software before reinstalling windows to avoid the 'different computer' problem.