JukeBlaster.com Forum

General Category => Pub Jukebox => Topic started by: Graham666 on June 22, 2020, 04:29:02 PM

Title: License Not Recognised After a Component Change
Post by: Graham666 on June 22, 2020, 04:29:02 PM

Hi,
I have recently had to replace the motherboard on the computer I am running Pub Jukebox on. I have also changed the OS from Win 7 to 10. The CPU, Memory and PSU are the same. The computer will not recognise the license now. How can I resolve this please?

Title: Re: License Not Recognised After a Component Change
Post by: Steve on June 22, 2020, 05:31:17 PM

Hi Graham666, did you deactivate Pub Jukebox before replacing the hardware ?

Title: Re: License Not Recognised After a Component Change
Post by: Graham666 on June 23, 2020, 10:52:49 AM

Unfortunately not - the fault meant that the pc was pretty much 'dead' with only a couple of diagnostic lights coming on so it didn't get to the boot up stage

Title: Re: License Not Recognised After a Component Change
Post by: Steve on June 23, 2020, 05:09:23 PM

Ok, just email your serial number to me here and I will advise you on how to fix this:- https://jukeblaster.com/contact.html

Steve