Author Topic: hello steve  (Read 2484 times)

chenklein

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hello steve
« on: June 07, 2010, 04:16:48 PM »
its geoff and chen again!

we are having another problem with your software! :'(

in order to save both of us a lot of time and swet

maybe you can conect to our compuer with "TeamViewer"

and fix the problem?

after that ill send u all the pictures u need (saw your massege only now)

thank u 

chen

Steve

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Re: hello steve
« Reply #1 on: June 07, 2010, 08:29:00 PM »
Hi Geof & Chen

I wont be able to 'connect' to your pc, the best thing to do is post your problem and I or someone else may be able to help you  :D

Ps: get some pictures on, I want to see your Bar :-)


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chenklein

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Re: hello steve
« Reply #2 on: June 08, 2010, 03:16:44 PM »
why not?

this is the error  -

Juke Blaster has encounterd a problem and needs to close.  we are sorry for the inconvenience

what data does this report contain?   -


EventType: clr20r3  P1 :juke blaster pro.exe  P2 : 1.9.9.2
P3:  4b71a024  P4 :juke blaster pro   P5 :1.9.9.2  P6:  4b71a024
P7 :33  P8:e9 P9  : system.invalidoperationexception


and as u know we need to fix this fast so if you cant help by using TeamViewer then maybe
we can talk through gmail

Steve

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Re: hello steve
« Reply #3 on: June 08, 2010, 05:45:58 PM »
Hi Guys

I will not be able to connect to your PC, that is out of the question, sorry  :-\

Ok, your problem looks similar to the one you had before, my guess is that you or your computer is doing something unexpected that is corrupting JBP or your music files/file locations.
I can suggest 2 courses of action,
1 you could follow the steps in your last post to see if that cures your problem.
2 you could uninstall JBP using a free uninstaller such as "Revo Uninstaller" (it finds all the files left behind by programs) and then re-install JBP to see if that cures your problem
Try both and let me know the results.


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