Author Topic: Can you plz make a download section  (Read 6304 times)

traxmusic

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Re: Can you plz make a download section
« Reply #15 on: August 12, 2020, 08:24:34 PM »
Hi
Yes got it, have moved it to a new computer no problem.
Don't know if you're aware but my virus protection prevented me from downloading the free tools for image and tagging. Says they both contain viruses.
cheers

traxmusic

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Re: Can you plz make a download section
« Reply #16 on: August 13, 2020, 07:38:26 AM »
Hi
I have a problem with my software. I am getting a message on start up that says my serial key is active on another computer and should be deactivated first.
I'm on the same computer and indeed the same hard drive.
Could you tell me how to get rid of this message and start the programme please?
thanks

Steve

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Re: Can you plz make a download section
« Reply #17 on: August 13, 2020, 07:58:55 AM »
Hi trax, this is usually caused by a change to hardware or OS on the pc which makes it look like a different computer, email your serial number to me (dont post it here) and I will try to fix that for you.

traxmusic

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Re: Can you plz make a download section
« Reply #18 on: August 13, 2020, 09:06:48 AM »
I have mailed you the info to the contact e mail address.
thanks