locked out of engineer

[chriscon]

hi Steve i installed videobox as soon as i bought it.Everything was working fine till i went to engineer and clicked on pin then came out of it...Then tried getting back in,and now it wont open i dont know what i have done Steve please could you help me as im new to this? I have tried the cleaning tool and to no avail its done nothing?

[Steve]

Hi, chriscon

I'f you have set a pin that you cant remember then you need to delete your "user.config" file to set everything back to default, here's how...

Using windows to search your entire C: drive for any files named user.config and delete them. after this you can start Videobox and it will be set back to default.

Let me know how you get on 

Ps: Because you are new to our gang you probably will not know this but you shouldn't use my name in your posts as it breaks the forum rules shown here:- http://jukeblaster.com/forum/index.php?topic=156.0

[chriscon]

 ;DHey dude that worked brilliantly took me a while to search but hey ...it worked thank you so much been up all night tryin to figure it out thanx man BRILL!!!

[Steve]

That's great chriscon, glad to help