JukeBlaster.com Forum

General Category => General Discussion => Topic started by: Wikky on February 17, 2016, 09:11:11 PM

Title: Videobos won't start
Post by: Wikky on February 17, 2016, 09:11:11 PM

I removed the JBP file from drive C: so I could clean up and delete some rubbish files. I've copied it back into the same place but my Videobox won't start. It says, "Initialising" and then goes back to the desktop. Do I have to reapply for registration or have I done something wrong?

Title: Re: Videobos won't start
Post by: Steve on February 17, 2016, 09:16:00 PM

Hi wikky

Do you get an error message ?, or do you get any indication whats wrong ?.

Title: Re: Videobox won't start
Post by: Wikky on February 18, 2016, 08:28:46 AM

Hi Steve, No, I get nothing at all. Videobox starts ok as usual and then after it says, "Please wait while the programme is Initialising", it just goes back to the desktop. The strange thing is, if I run task manager it shows that Videobox is running and then, when I close task manager, the task bar at the bottom of the screen where the 'start' button is (I'm using XP still!), shows a long rectangular button with Videobox on it but has no effect whether I depress it or not.

Title: Re: Videobos won't start
Post by: Steve on February 18, 2016, 09:24:08 AM

Ok, are you using the latest version of Videobox ?.

Title: Re: Videobos won't start
Post by: Wikky on February 18, 2016, 09:34:14 AM

It says, "version 2.9.9.9"

Title: Re: Videobos won't start
Post by: Steve on February 18, 2016, 09:38:56 AM

I think you need to update to the latest version my friend, failing that I could probably give you a remote session this afternoon ?.

Title: Re: Videobos won't start
Post by: Wikky on February 18, 2016, 09:48:05 AM

OK Steve, I'll try the update and let you know how I get on - many thanks.