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General Category => Juke Blaster Pro => Topic started by: daveclark on August 14, 2016, 05:35:05 PM

Title: Videobox starts with advertising mode
Post by: daveclark on August 14, 2016, 05:35:05 PM
Can anyone help. When I start videobox, running on windows XP My screen goes straight to the advertising screens and no keys make any difference. This is after I changed something in the settings, but I can't get back to the settings because the program defaults to ad. screen even after uninstalling and reinstalling.
Title: Re: Videobox starts with advertising mode
Post by: Steve on August 14, 2016, 05:39:21 PM
Hi dave

Do you have more than 1 screen attached to your pc ?.
Title: Re: Videobox starts with advertising mode
Post by: daveclark on August 14, 2016, 06:39:50 PM
Good evening Steve.
Yes I have another screen attached.
Title: Re: Videobox starts with advertising mode
Post by: Steve on August 14, 2016, 06:41:20 PM
sounds like you may have set VBX to show content on the 2nd screen, then removed the 2nd screen maybe ?.
Title: Re: Videobox starts with advertising mode
Post by: daveclark on August 14, 2016, 06:49:05 PM
The only keys that work when videobox is running with adverts showing is ctrl/alt/del, and windows key that enables me to close vbox, the second screen works like any extension screen in windows
Title: Re: Videobox starts with advertising mode
Post by: Steve on August 14, 2016, 06:50:21 PM
Hmm. that doesnt answer my question, did you set content to show on screen2 ?
Title: Re: Videobox starts with advertising mode
Post by: daveclark on August 14, 2016, 06:53:42 PM
I set the video to show on the second screen from videobox settings but now I have only a blue screen on it
Title: Re: Videobox starts with advertising mode
Post by: Steve on August 14, 2016, 06:56:30 PM
Ok, to clear this you need to delete your user.config files, do you know where they are ?
Title: Re: Videobox starts with advertising mode
Post by: daveclark on August 14, 2016, 07:00:15 PM
I don't know where these are
Title: Re: Videobox starts with advertising mode
Post by: daveclark on August 14, 2016, 07:13:44 PM
Hi Steve
Found the user.config files, deleted them everything fine again.
You are a genius.
Thank you
Title: Re: Videobox starts with advertising mode
Post by: Steve on August 14, 2016, 07:16:42 PM
:-)