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« Last post by Steve on June 23, 2023, 11:16:49 PM »
Hi Darren, i really do understand your frustration as a new user, our software is not what most people are used to or expect, but there are a few things that you probably haven't considered or even thought about, we are a small team, just 2 of us, myself and our Bry, we are not Microsoft, and we can't support all of you like they can, we hoped that by setting up this forum for you that you would support each other, but it turns out that people only visit the forum when they run into a problem, and so it doesn't work.
I do try to visit the forum as often as I can and help people but its no substitute for peer to peer help.
Another aspect that you might not have considered is that we pay for the forum hosting and maintain it ourselves, there's no income to cover this. And the cherry on the top of the cake is that all of our jukebox software products are massively discounted for the home market, when myself and our Bry were writing code for the commercial market our software would sell for 12x what it does now for you guys, so I hope that you appreciate that we try to help, but we can't always...