Author Topic: New install issues  (Read 3752 times)

JukeboxFan

  • Newbie
  • *
  • Posts: 9
New install issues
« on: March 31, 2021, 11:24:10 PM »
It's been years since I installed this software, but purchased a new key on ebay and installed the cd software but the key doesn't work - as it's the wrong format for the install.  Have I been done by buying a key off Ebay?  I thought it was genuine?!

Thanks

Steve

  • Administrator
  • Hero Member
  • *****
  • Posts: 2313
    • Jukeblaster.com
Re: New install issues
« Reply #1 on: April 01, 2021, 07:53:39 AM »
Hi, please change your forum username asap, you should not use your email address as spammers and scammers will steal it and start contacting you...
Send us some crypto :-)
It helps us pay for the forum and new jukebox developments


Bitcoin
bc1qlfjvxfpj75wcpraa5phvvxjpc9w7dxhd8y9s0k

Doge
DGvvJZ6JNxcGtSSbgjaNE5zDe13YWwaPVE


JukeboxFan

  • Newbie
  • *
  • Posts: 9
Re: New install issues
« Reply #2 on: April 04, 2021, 09:15:29 PM »
Thanks Steve - all done!

I should clarify the above.  I made a digital juke a few years ago using videobox.  All was fine.  I now have another project, and installed the software from the CD onto my new harddrive.  I entered the key I bought from Ebay, but it doesn't seem to be the right format?

RICHARD CURTIS

  • Newbie
  • *
  • Posts: 3
Re: New install issues
« Reply #3 on: April 20, 2023, 01:44:30 PM »
hi i have downloaded video jukebox and paid for it but i cant seem to access my music and vidio files i have gone into settings and done a scan but i cant play anything

Steve

  • Administrator
  • Hero Member
  • *****
  • Posts: 2313
    • Jukeblaster.com
Re: New install issues
« Reply #4 on: April 20, 2023, 01:47:08 PM »
Hi Richard I will try to help...
So you scan your music and then what happens ?, what prevents you from making a selection ?
Send us some crypto :-)
It helps us pay for the forum and new jukebox developments


Bitcoin
bc1qlfjvxfpj75wcpraa5phvvxjpc9w7dxhd8y9s0k

Doge
DGvvJZ6JNxcGtSSbgjaNE5zDe13YWwaPVE


RICHARD CURTIS

  • Newbie
  • *
  • Posts: 3
Re: New install issues
« Reply #5 on: April 20, 2023, 01:53:03 PM »
i run a scan on the files then go back to the home page but thir is nothing to select to play

RICHARD CURTIS

  • Newbie
  • *
  • Posts: 3
Re: New install issues
« Reply #6 on: April 20, 2023, 01:55:00 PM »
i run a scan on the files then go back to the home page but thir is nothing to select to play

Steve

  • Administrator
  • Hero Member
  • *****
  • Posts: 2313
    • Jukeblaster.com
Re: New install issues
« Reply #7 on: April 20, 2023, 02:00:23 PM »
Sounds like your folder structure might be wrong, its an easy fix here's a video showing you how to do it:- https://www.youtube.com/watch?v=usGptonJw9M

And the most common install problems here:- https://www.youtube.com/watch?v=ULLOk2xJw8Q
Send us some crypto :-)
It helps us pay for the forum and new jukebox developments


Bitcoin
bc1qlfjvxfpj75wcpraa5phvvxjpc9w7dxhd8y9s0k

Doge
DGvvJZ6JNxcGtSSbgjaNE5zDe13YWwaPVE