Author Topic: Help, need activation  (Read 3243 times)

cyberbob

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Help, need activation
« on: February 17, 2013, 11:10:09 AM »
i have not used my software for a few weeks , i have not changed anything on my laptop other than ms updates, and it keeps comming up with a box. you need to activate video box

i purchased my software from the site.

i see the link i need to update but am as confused as you can get, whats the point of sending an email saying you need to update with no other links other than links to text that do nothing, unless im going blind or just cant work it out.

i also see the post about updating, and it says remove software ect , use you old email for file update and for code, mines written down does this matter. and i habve a cd ?????
i have only had mine installed 2 months if that , and dont really use it.

was perfect then windows done some updates now its out.

great the only day in 2 months i wanted it and let me down big.

not that im blaming just why is this so dam hard , this security is just too much, ok you dont want your software copied , but this is certainly putting me off buying anything else.  especaily as it just fell over after ms updates, no idea when last tiem i run it was early jan, when i was lookign at it all the shelfed the idea. which is a shame because im still impressed with it to this day,

its just a real shame about the, bugs i suppose floors whatever.

unless i am totaly missing somthing

rather stressed




 


Steve

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Re: Help, need activation
« Reply #1 on: February 17, 2013, 11:19:31 AM »
Hi cyberbob

dont get stressed my friend, I'm here to help you  :D

Ok, lets sort it out, its not realy that hard, here is whats happening...

We introduced the new licensing system and as you have found out its a little too sensitive to changes on the PC, so we have put that right with an update.

After updating just enter your serial number and the job is done...

Ok, uninstall VBX and then install the update followed by your serial number..

If you dont have the original email with your download ling and serial number just send me a private message and I will be happy to re-send them to you, ok  ;D
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cyberbob

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Re: Help, need activation
« Reply #2 on: February 17, 2013, 11:28:07 AM »
many thanks

pm sent

cyberbob

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Re: Help, need activation
« Reply #3 on: February 17, 2013, 05:14:51 PM »
thank you so much

Turned out laptop wirless had goen off, so theres me trying to activate, and its not online, once updated the soft and once re entered my code, and online. bingo just worked

thanks alot :)

back to work with it i get now :)

Steve

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Re: Help, need activation
« Reply #4 on: February 17, 2013, 05:51:54 PM »
Glad to help  :D
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