JukeBlaster.com Forum

General Category => Videobox => General Discussion => Topic started by: MarkNorville on May 19, 2014, 05:50:54 PM

Title: Lost license
Post by: MarkNorville on May 19, 2014, 05:50:54 PM

Hi Guys,

I probably know the answer for this, but I shall ask anyway. Due to a windows update it wiped out my user data for some reason, and I had my serial number included within an email that was sent, but was late at night so I formatted the hard drive without thinking about the email.

Have you guys got the original sales emails saved as that would have my serial number as part of the sales slip.

I did try to see if it was included within Paypal but sadly not.

Regards

Mark

Title: Re: Lost license
Post by: Steve on May 19, 2014, 06:16:07 PM

Hi Mark, sorry to hear about your PC problems :-(, if you've lost your serial & backups etc please order our duplicate serial service and I will search back through our records to see if I can find it for you:- http://jukeblaster.com/index.php?page=detail&get_id=16&category=

Title: Re: Lost license
Post by: MarkNorville on May 22, 2014, 11:44:47 PM

Hi Steve,

Thank you for the reply. I shall have to leave that for a while then as my Birthday weekend and short on funds, I shall keep trying to find if I can access previous emails, and try and restore files from the hard drive that I formatted.

All the same computer and hardware, so shall be no problems there.

Regards

Mark