Author Topic: keyboard not responding until screen touched first  (Read 5488 times)

Ashley Hodge

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keyboard not responding until screen touched first
« on: January 14, 2016, 11:03:18 PM »
All new to this but have video box running nicely and am now sorting out the coin interface.  I am finding that after the program loads I can not use any of the keyboard functions (i.e "F1" for a credit or "tab" into engineer menu) until I have touched the touch screen just once to I assume "select" the program.  Although this is no issue for engineer type use it is causing me a problem when the machine is first switched on and coins inserted. The credits aren't given when coins inserted unless the screen is initially touched before inserting the coins ( using a PS2 keyboard encoder) Any suggestions Thx

Steve

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Re: keyboard not responding until screen touched first
« Reply #1 on: January 15, 2016, 11:51:35 AM »
Hi Ashley

What operating mode is your Videobox set to ?.
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Ashley Hodge

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Re: keyboard not responding until screen touched first
« Reply #2 on: January 15, 2016, 10:19:34 PM »
is set to coin op mode.. ran the setup wizard and left all settings as per the wizard.  This only occurs the first time the machine is switched on.  once screen touched everything works fine

Steve

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Re: keyboard not responding until screen touched first
« Reply #3 on: January 16, 2016, 08:06:17 AM »
My best guess is that you have some other program that is stealing the focus away from Videobox.

Things to check....

Are any other programs starting at the same time as Videobox ?
Is Videobox full screen ?
Can you see the windows taskbar at the bottom of the screen ?

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Ashley Hodge

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Re: keyboard not responding until screen touched first
« Reply #4 on: January 16, 2016, 10:18:30 PM »
thx for that... will check those things out when I get a chance.  Suspect a possible virus after googling another problem... I cant open folders with mouse double click.  Leave it with me and I'll let you know what I find. cheers

Steve

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Re: keyboard not responding until screen touched first
« Reply #5 on: January 16, 2016, 10:23:44 PM »
No problem Ashley, I hope its nothing bad.
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Ashley Hodge

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Re: keyboard not responding until screen touched first
« Reply #6 on: January 18, 2016, 07:29:19 AM »
Well after a lot of mucking around I found that the keywiz loader program was the issue.  Im using a ps2 keywiz from groovy game gear, and sunrise credit board for my coin mech interface.  The keywiz does not have F1 as a standard keyset, so I was loading a custom set on boot up.  Although the loader program appears to close it must not have been releasing control to videobox.  I found that F1 is a standard keyset using their "shazam" feature.  In short I  earthed the Shazam contact, uninstalled the keywiz loader program.  Now the keywiz operates on standard preloaded keyset.. not requiring the loader program and everything is working a treat!