JukeBlaster.com Forum

General Category => Juke Blaster Pro => Topic started by: j1rgo on December 19, 2015, 05:27:31 PM

Title: Help Needed
Post by: j1rgo on December 19, 2015, 05:27:31 PM

Hi Folks
My juke blaster pro was working fine at the start of the year. I went to play it today and it's not starting up I've tried using previous versions that's not working either. I joined the member centre but it wants me to purchase the software is this now the case I would have to purchase again? Thanks

Title: Re: Help Needed
Post by: Steve on December 19, 2015, 05:30:52 PM

Hi j1rgo, I will try to help  :D

When you say " it's not starting up", what exactly does it do ?, you get any error messages or anything ?.

Title: Re: Help Needed
Post by: j1rgo on December 19, 2015, 05:43:42 PM

Hi
It says juke blaster pro stopped working

Thanks

Title: Re: Help Needed
Post by: Steve on December 19, 2015, 05:47:35 PM

Have you installed the .NET framework ?, is this on win Xp ?

Title: Re: Help Needed
Post by: j1rgo on December 19, 2015, 05:53:57 PM

Hi
It was on Windows 7 I upgraded to Windows 10

Title: Re: Help Needed
Post by: Steve on December 19, 2015, 05:57:44 PM

What version of JBP do you have ?

Title: Re: Help Needed
Post by: j1rgo on December 19, 2015, 06:06:15 PM

I bought it Nov 2012 if that helps it was purchased online

Thanks

Title: Re: Help Needed
Post by: Steve on December 19, 2015, 06:13:46 PM

Sounds like you have an old legacy version, I doubt it will work on win10, sorry  :'(

Title: Re: Help Needed
Post by: j1rgo on December 19, 2015, 06:27:47 PM

Hi If I purchased a new subscription does it work with win10? I could revert back to win7 which I think I can do ?

Thanks

Title: Re: Help Needed
Post by: Steve on December 19, 2015, 06:38:59 PM

A cheaper option for you is the conversion service, its basically a new copy of JBP. http://jukeblaster.com/index.php?page=detail&get_id=17&category=

We did try Videobox on win10 but not JBP, but I see no reason why it wouldn't work.