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General Category => Videobox => General Discussion => Topic started by: jukejohn on January 12, 2014, 03:21:04 PM

Title: have i lost my pro license
Post by: jukejohn on January 12, 2014, 03:21:04 PM

been having probs with my mobo windows hanging on startup so you have to power off and restart and through this I now get invalid license message tried reinstalling but option to place my serial number is not  there tried a complete reinstall still no joy does this mean another license key lost

Title: Re: have i lost my pro license
Post by: Steve on January 12, 2014, 03:57:32 PM

Hi John

Looking at the output text I think you have a couple of problems with your PC...

1. your license is missing
2. the xml in your user.config file is corrupt

In theory the new system cleaning tool should cure both if you tick all the boxes to remove everything, then reinstall Videobox.

Who knows what else is corrupted on your PC, try to get the PC or Windows fixed if it has a fault.

Anyway try the above first to see if that helps you.  :)




 

Title: Re: have i lost my pro license
Post by: jukejohn on January 12, 2014, 04:05:15 PM

ok forgot about cleaning tool yes had probs with this system for a while

Title: Re: have i lost my pro license
Post by: jukejohn on January 12, 2014, 04:10:11 PM

tried cleaning tool no joy steve cant reinstall windows as juke registered to this setup

Title: Re: have i lost my pro license
Post by: Steve on January 12, 2014, 07:21:48 PM

Ok sounds like your windows install may be pooched, try this then...

Install again but instead of installing to the default location (C:\program files\Videobox) install to a different location, something like:-  C:\Program Files\jukebox\Videobox

Give that a go.

If the above does work and Videobox fires up, you can then deactivate your Videobox license in the Videobox control panel and then re-install your windows, videobox will then reinstall no problem with a fresh copy of windows  ;D

Title: Re: have i lost my pro license
Post by: jukejohn on January 12, 2014, 09:11:02 PM

ok steve will give that ago tomorrow

Title: Re: have i lost my pro license
Post by: jukejohn on January 13, 2014, 11:59:35 AM

yip that sorted it  ;D changed mobo so gonna experiment gonna try xp and 7 and even vista to see what performance differences there might be

Title: Re: have i lost my pro license
Post by: Bry on January 17, 2014, 08:17:29 PM

there willlbe no difference between xp vista 7 or 8, its all down to ur mobo, memory, cpu n graphics card

Title: Re: have i lost my pro license
Post by: stampy69 on January 18, 2014, 03:07:15 AM

I'm about to do the same from xp to 7.......main reasons are:

 7 has an auto defrag, xp doesn't.

7 can take more then 4 gig of ram, xp cant.

7 has better ways for hiding boot logo so you dont see windows at startup.

7 is easier to setup partitions without a third party program like partition magic.

Title: Re: have i lost my pro license
Post by: jukejohn on January 18, 2014, 11:59:44 AM

at mo im on tiny xp but as bry says its down to your hardware yes memory is limited to 3gb on xp but im thinking I might go to 7  put xp on in a rush job

Title: Re: have i lost my pro license
Post by: stampy69 on January 18, 2014, 12:03:50 PM

interestingly enough i found this article after i posted today.

http://www.techradar.com/au/news/software/operating-systems/windows-compared-windows-7-vs-vista-vs-xp-615167