Author Topic: Hardware broke before i deactivate Videobox, how to install in new machine?  (Read 662 times)


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Hi all, the Computer I was using for Videobox broke (Mother Board Issue) before I can deactivate the license. Can anyone please guide me with how to reinstall it on a new machine using same license. I have the access to the old hard drive and I have deleted all the videobox related files but still I couldn't activate the videobox. Message says 'deactivate the videobox from original machine first'.



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Hi Himanshu

You will need to use the dead computer service here:-