Author Topic: Won’t run on Windows 7  (Read 974 times)

armo1970

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Won’t run on Windows 7
« on: November 06, 2017, 08:47:33 AM »
Hi can’t get program to run in Windows 7 had it running on my laptop to test which is windows 10 I’ve deactivated it from that one and installed it on my old pc but it won’t even launch in windows 7 PLEASE HELP  cheers Lee

Steve

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Re: Won’t run on Windows 7
« Reply #1 on: November 06, 2017, 08:52:23 AM »
Hi Lee

What happens when you try to run it on win7 ?, are you able to enter the serial etc ?.

Steve

armo1970

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Re: Won’t run on Windows 7
« Reply #2 on: November 06, 2017, 08:57:13 AM »
Hi when I click on on launch icon the little wheel on the pointer spin for a couple of seconds then nothing happens I’ve tried reinstalling and restarting the pc but still no good I’ve run it as administrator and in compatibility mode but nothing
Cheers lee

Steve

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Re: Won’t run on Windows 7
« Reply #3 on: November 06, 2017, 09:01:54 AM »
Check that youve got the .NET framework installed, or installe a newer version:- https://www.microsoft.com/en-gb/download/details.aspx?id=30653

armo1970

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Re: Won’t run on Windows 7
« Reply #4 on: November 06, 2017, 09:17:34 AM »
Ok thanks I’ll will check it is 32 bit system would that affect it from running properly
Lee

Steve

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Re: Won’t run on Windows 7
« Reply #5 on: November 06, 2017, 09:22:01 AM »
No that shouldnt make any difference.

Ps: I'm going to be on the road today & tomorrow but let me know how you get on as I will be able to give you a remote desktop session on wednesday if you cant fix it, i will sort it out for you  ;D

Steve

armo1970

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Re: Won’t run on Windows 7
« Reply #6 on: November 06, 2017, 09:27:42 AM »
Ok thank you I’ll let you know
Lee

armo1970

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Re: Won’t run on Windows 7
« Reply #7 on: November 07, 2017, 08:57:04 AM »
Hi just a quick update yes it did Net framework and I installed all updates to pc but still no joy so restored the pc to factory and removed all programs including simple touch FE after reinstalling homejukebox it is now working so don’t know it it was FE causing the issues or windows 7 itself  so hopefully fixed now. Thank you
Ps are there anymore skin available
Cheers lee