Author Topic: Download error  (Read 2012 times)

Ba84

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Download error
« on: October 04, 2018, 08:26:34 PM »
HI I HAVE JUST RECENTLY PURCHASED THE VIDEOBOX SOFTWARE, BUT NOW IT IS NOT ALLOWING ME TO DOWNLOAD IT. IT COMES UP WITH AN ERROR FAILED TO ENSURE DIR EXISTS :C: Users\Bruce\AppData\Local\temp\ckz_C4LW. Any help appreciated

Steve

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Re: Download error
« Reply #1 on: October 04, 2018, 08:30:47 PM »
Hi, it means there is something wrong with the ''Temp' folder on your PC, when installing it unzips the files to this temp folder, check you have permission, try to run install as administrator.

Ba84

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Re: Download error
« Reply #2 on: October 04, 2018, 08:47:45 PM »
 Have tried running programme as admin but still coming up with same Error.

Steve

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Re: Download error
« Reply #3 on: October 04, 2018, 08:49:52 PM »
What Os are you using ?

Ba84

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Re: Download error
« Reply #4 on: October 04, 2018, 08:51:47 PM »
Vista Home Premium 32 bit

Steve

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Re: Download error
« Reply #5 on: October 04, 2018, 08:53:09 PM »
Hmm, would be better with win7, do you have win7 machine ?

Ba84

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Re: Download error
« Reply #6 on: October 04, 2018, 08:55:02 PM »
Yeah I did figure I was pushing my luck with this one. I having been using it for a couple of years but fancied a change in jukebox software. Will source something. Thanks for your help

Steve

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Re: Download error
« Reply #7 on: October 04, 2018, 08:58:36 PM »
No its ok, i have uploaded an uncompressed version for you to try with vista (tell me if it works), here:- https://onedrive.live.com/?id=C4733571379458E6%21138&cid=C4733571379458E6

If it wont work with vista you will need to use win 7,

Tip, download VBXS.zip from link above, right click, select properties, click unblock button bottom right, run INSTALL.exe

Good luck :-)

Steve

Ba84

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Re: Download error
« Reply #8 on: October 05, 2018, 05:57:39 PM »
Hey Steve. Looks like I'm going to have to source a machine with windows 7 on it. All the downloads worked but every time I went to install Adobe flash player the programme stopped working. I think that is all that is stopping it from working as the VIDEOBOX programme opens but it is just a blank screen.