Author Topic: MP4 Files not being recognised in Videobox  (Read 760 times)

Phil

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MP4 Files not being recognised in Videobox
« on: September 17, 2019, 02:47:40 PM »
Hi Guys,
I am have trouble getting Videobox to recognise MP4 files. I have a separate genre for videos only, it shows up in the interface but just says "Unavailable" in Red letters when selected and none of the videos show up. Anyone know how to solve this please.
regards Phil

Steve

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Re: MP4 Files not being recognised in Videobox
« Reply #1 on: September 17, 2019, 07:25:24 PM »
Your folder structure will be wrong....

This will work:-  JBP\Videos\70s\abba.mp4

This won't work:- JBP\Videos\abba.mp4

Check this and let me know if it works for you.