Author Topic: purchase of a license  (Read 4370 times)

Janez ptuj

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purchase of a license
« on: December 11, 2025, 01:30:23 PM »
I wanted to buy a license for Home Jukebox and the purchase was rejected and the money was refunded via PayPal. Can you please advise me.

Steve

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Re: purchase of a license
« Reply #1 on: December 12, 2025, 10:51:57 PM »
Hi Janez, your were blocked for spamming our email inbox and wasting our time.
If you genuinely need help then we will help you, but you must not send multiple emails or aggressively request constant serial resets.

Steve

Janez ptuj

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Re: purchase of a license
« Reply #2 on: December 13, 2025, 06:33:18 AM »
Thanks for the reply. I apologize for the content of my messages, because they were written with google translator and it was definitely a bad translation. I don't know English. Now I found a windows 11 version where Home Jukebox works. All I want is to buy a new registration code for my laptop with a touchscreen, where I will use Home Jukebox.

Steve

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Re: purchase of a license
« Reply #3 on: December 14, 2025, 07:13:31 PM »
But you said that Home Jukebox does not work or register on your laptop ?.

Janez ptuj

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Re: purchase of a license
« Reply #4 on: December 14, 2025, 07:26:57 PM »
Now I have found out that Home Jukebox works on any device running Windows 11 Tiny version before installing security patches. That's why I bought two licenses, but the first one I bought was left somewhere on one of the devices I tested and an error code appeared during operation after successful registration. Now I only have one registration code, but I would need two - one for a laptop and one for a desktop computer. Both devices have a touch screen. That's why I'm asking you to buy another license code.

Steve

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Re: purchase of a license
« Reply #5 on: December 14, 2025, 07:40:15 PM »
That's fine if you know it will work, you can buy another license, but be warned that we will NOT reset the license if the registration fails to work.

Janez ptuj

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Re: purchase of a license
« Reply #6 on: December 14, 2025, 07:47:52 PM »
I thank you for this and I will purchase a license shortly.