Author Topic: Videobox crashing  (Read 943 times)

sparky

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Videobox crashing
« on: September 24, 2016, 06:50:49 AM »
Owned videobox for a few years and has always been rock solid.  Recently had to reinstall windows due to a HDD failure.  Currently running windows 7 (as it was previously) and videobox 2.8.0.0.  Since the new HDD, windows installation and the re-installation of videobox I now find videobox crashing, it just randomly shuts down videobox with no error displayed.

Should I update?  Can I update from my version of videobox?  And does it need to be connected to the internet for the update?

Steve

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Re: Videobox crashing
« Reply #1 on: September 24, 2016, 08:39:30 PM »
Hi sparky

Yes, my advice would be to update to the latest version, your version is realy old.

sparky

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Re: Videobox crashing
« Reply #2 on: September 24, 2016, 10:18:26 PM »
To update is it a clean install or just a straight update?  Should I uninstall the old version first?


Laurence

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Re: Videobox crashing
« Reply #3 on: September 25, 2016, 08:11:46 AM »
Heya Sparky,

Personally i would Update to the latest version of Videobox. its alot more sturdier.

however to my knowledge you may need to purchase a "Legacy Conversion Service" from http://www.jukeblaster.com/index.php?page=detail&get_id=17&category= (i was advised to purchase a "Legacy Conversion Service")

Currently the latest build of Videobox is 3.9.7.9 (I think).
Laurence

Steve

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Re: Videobox crashing
« Reply #4 on: September 25, 2016, 08:44:36 AM »
Good advice from Laurence, I would go for a clean install with latest version.
or, maybe a an opportunity to try 'Pub Jukebox' instead ?:- http://jukeblaster.com
« Last Edit: September 25, 2016, 08:46:21 AM by Steve »

sparky

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Re: Videobox crashing
« Reply #5 on: September 25, 2016, 09:46:28 AM »
Excellent advice, thanks for the help.

I had actually already purchased Pub Jukebox to install on a different system to compare.

But wanted to stick with Videobox for this particular setup.  I'll do the Legacy Conversion, so glad I asked quaestions before just jumping in.

Steve

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Re: Videobox crashing
« Reply #6 on: September 25, 2016, 10:04:50 AM »
Ok sparky I've sent your new serial, let me know how you get on.  ;D